FAQs

Education and Care Service

How long can I hire an educator?

For any period of time from 2 hours to 6 months - this flexibility enables you to scale your hiring to your needs

Can I hire permanent staff?

We have a temp-to-permanent educator program to help build your team

How many educators can I hire at once?

You can hire a many as you need.

How do I know if they will be a cultural fit?

We pride ourselves on our screening which means you can rest assured all educators are personable, adaptable and ready to deliver high quality education and care. If you’re not happy please inform the Shiftsimple team as soon as possible.

How can you guarantee they do the job?

Each educator goes through a 5 stage screening process that includes behavioural testing. We look for educators that can hit the ground running and are adaptable. If you are not completely happy and you let us know as soon as possible, we’ll replace the educator. This is organised on a case by case basis, so please contact the Shiftsimple team to discuss your experience

How much does Shiftsimple cost?

Shiftsimple is one of the most cost effective ways to get on demand educators quickly

We aim to ensure our rates are as transparent as possible

Cert III $39.52
Diploma $48.63
Early Childhood Teacher $57.22
Cook $55.35

All legal payment requirements are included in our total costs. These include payroll tax and insurance. We also ensure our educators are covered under our workers compensation policies.

Shiftsimple is a self service platform and this is what allows us to be so easy and cost effective to hire short term staff. We also have subscription options on request.

How do I pay for an educator?

At the end of each week, the educator will submit their timesheet reflecting the hours they worked at your service, on the platform. You will have 24 hours to approve the timesheet and Shiftsimple will invoice you the flat hourly fee accordingly.

Jobs

What do I do if I am sick?

We understand that you may get sick at times. If you are currently in a job and are too unwell to go into work, please get in touch with the Shiftsimple team on 0426 504 524
We need a minimum of 2 hours notice

If you have accepted a job, you must attend. Under no circumstances are you not to show you for a shift without giving notice to Shiftsimple.

What time should i get to my job by?

  • Be punctual and on time
  • Arrive 15 minutes before your due to start (if permissible)
  • If you’re running late, ring Shiftsimple and inform them immediately.

What do I do as soon as I arrive at the service?

Remember at induction to introduce yourself clearly. Ask questions about the service, emergency exits, and where the staff amenities are.

What should I wear?

You must wear smart casual wear such as long black pants and a polo t-shirt or blouse. You must wear closed-toe shoes at all times.

  • Wear a broad brim hat while outside at all times (enquire about their policies regarding being a sunsmart centre)
  • Long hair should be tied up and kept out of your face
  • Remove dangling earrings

What is a timesheet?

A timesheet is a record of the amount of time you have spent at work. It is available once you have accepted the job. Each time you work a shift, you need to enter the start, end and break times into your timesheet.

When do I need to submit my timesheet?

You will need to submit your timesheet at the end of the working week. Shiftsimple must review your timesheet and approve in order for it to be processed for the upcoming pay run.

What happens if I don’t submit my timesheet on time?

You will not be paid until the following week, once you have submitted your timesheet and it has been approved by Shiftsimple.

How do I upload a profile photo?

You can upload or change your profile photo via the Edit button in your profile. By clicking on the camera icon, you will be able to upload a photo. Please note, you will need to select a professional photo in high resolution.

How do I change my contact details?

You can access and change your contact details via the Edit button in your profile. Your contact details include your location, phone number and email address. Please keep these up to date at all times.

When will my profile be approved?

Your profile will be approved after you have completed the onboarding process.

Your onboarding process will be complete once:

  • Your verifications including police check, working with children, first aid certificate (including CPR, Asthma and Anaphylaxis training), mandatory reporting has cleared
  • You have signed your contract
  • You have submitted your bank details
  • You have signed up and created your profile and undertaken the situational judgement assessment

How do I delete my account?

Please contact us at [email protected] to deactivate your profile and terminate your contract.

Where does Shiftsimple offer jobs?

Shiftsimple is currently in Australia